Compliant HCP engagements have become imperative for Life Sciences companies. Reducing risk by integrating a data-driven compliance solution into an organization’s HCP engagement process is the key to reducing business-critical compliance risks.
With heightened scrutiny and expectations from the government, it’s important to have an automated and data-driven HCP engagement solution that helps compliance professionals and Life Sciences companies to significantly reduce risk.
Moreover, compliance professionals get tripped when authorities ask about specifics such as compliance controls, documentation, data, records, and other integral aspects. The primary reason for this is that most compliance experts and Life Sciences companies do not have a data-driven, scalable, and flexible system that enables compliance professionals to monitor compliance processes to quickly identify and plan remediations, access data efficiently, and piece together multiple systems for better and more compliance HCP engagement processes.
Let’s explore what renders Life Sciences companies defenseless, identify a solution that would piece it all together to ensure compliant HCP engagements, and see how qordata’s HCP Engage enables compliance professionals and Life Sciences companies to mitigate HCP engagement risks.
Analyzing How Life Sciences Companies Render Themselves Defenseless
Even though the government’s intentions are good and the regulations are only there to ensure that companies are operating ethically, there are times when Life Sciences companies or compliance officers feel overburdened. For instance, when the U.S. Department of Justice (DOJ) asks for proof of compliance.
Let’s look at Novartis’s case to elaborate further on the point. The authorities alleged that Novartis was using sham speaker events to pay kickbacks to the doctors for prescribing their drugs. Eventually, they came under the radar and were asked for evidence to the contrary for backup documentation on 79,236 events.
Novartis went to the court and argued that this request was physically impossible to fulfill and that preparing backup documentation of 79,000+ events would take years. However, the judge ruled in favor of the Department of Justice, claiming it was a valid request.
Identifying a solution that pieces it all together
A solution that pieces it all together efficiently and enables compliance professionals to maintain records and access data when required is the way forward for companies.
qordata’s HCP Engage is a data-driven solution that automates workflows to manage annual need assessments, interactions with healthcare providers (HCP), and other critical aspects involved in HCP engagements.
Given that Life science companies are moving to technologies that can be customized and easily modified to fit the organization’s specific requirements, they find it more economical and efficient to outsource to a compliance solution provider that can deploy solutions tailored to address an organization’s specific needs.
On top of the list, companies tend to use data-driven compliance solutions backed by modern technologies. Leveraging such solutions enables companies to commit to a compliance process with enhanced controls, reducing the risk of a violation. This demonstrates to DOJ and other authorities that compliance is part of the corporate culture and not just a policy. As a result, the government might be more lenient if it finds errors on the company’s part.
Why qordata’s HCP Engage is the Right Solution
Most importantly, life science companies can document and track all aspects of HCP engagements, identify compliance risks, and follow best practices with a data-driven HCP engagement solution. In addition, they can adapt to a solution that enables them to access data when required; hence, when the government calls on them to produce proof of compliance, all documentation and approvals will be at their fingertips.
qordata’s HCP Engage facilitates compliance with the rules and regulations enacted by the government. Life Science companies go from manual processes, managed through disparate systems, to utilizing an end-to-end compliance solution, purpose-built to manage the HCP engagement process and demonstrate compliance in a far more effective and efficient way of DOJ comes knocking.
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